Frequently Asked Questions (FAQ)

At LIVECOM, we love making your event planning process as smooth as possible. Here, you’ll find answers to the most common questions about our services, processes, and expertise. If you don’t see your question here, feel free to contact us—we’re happy to help!

General Questions

1. What types of events does LIVECOM specialize in?
   We specialize in a wide range of events, including corporate conferences, trade shows, festivals, concerts, galas, product launches, and hybrid or virtual events.

2. Do you operate internationally?
   Yes! While our headquarters are in Germany, we provide services across Europe through our branches and trusted partners.

3. What makes LIVECOM different from other event production companies?
   We love combining creativity, technical expertise, and flawless execution to deliver unforgettable events. Our tailored solutions, passion for innovation, and commitment to client satisfaction set us apart.

4. Can LIVECOM handle both small and large events?
   Absolutely. From intimate gatherings to large-scale productions, we have the resources, expertise, and experience to deliver outstanding results for any size event.

Event Production & Technical Services

5. What does technical event production include?
   Our technical production services cover sound, lighting, staging, large-scale video production, and special effects/graphics management, ensuring a seamless and visually impactful experience.

6. Can you manage all technical aspects of our event?
   Yes! From planning to execution, we handle every technical detail, so you can focus on enjoying the event.

7. Do you offer custom staging and lighting solutions?
   We love designing custom staging and lighting setups tailored to your event’s theme, venue, and audience.

8. Can you handle live streaming and hybrid events?
   Absolutely. Our team specializes in live streaming and hybrid production, allowing you to connect with audiences worldwide.

Event Planning & Logistics

9. What is included in your event planning services?
   Our planning services include event management, logistics, site management, transportation, and event connectivity.

10. Can you help with event permits and venue selection?
    Yes, we assist with securing permits and choosing the perfect venue for your event.

11. How does LIVECOM ensure events run smoothly?
    We love meticulously planning every detail and having experienced on-site teams to manage operations and solve problems in real time.

12. Do you offer transportation and warehousing for equipment?
    Yes, our logistics services include secure transportation and warehousing to ensure all event materials are delivered on time and in perfect condition.

Creative Design & Production Services

13. What is interactive and experiential design?
    We create immersive, interactive elements—such as AR/VR, digital activations, and custom installations—that engage audiences and enhance the event experience.

14. Do you produce festivals and concerts?
    Yes! We specialize in large-scale festival and concert production, handling everything from stage design to technical execution.

15. Can you create custom VIP and corporate hospitality solutions?
    Absolutely. We love designing premium experiences for VIPs, ensuring exceptional service and unforgettable moments.

16. Do you handle content creation for events?
    Yes, our services include large-scale video production and multimedia creation to amplify your event’s impact.

Booking & Costs

17. How do I book LIVECOM for my event?
    Contact us via phone, email, or our website. We’ll schedule a consultation to discuss your needs and create a customized proposal.

18. What factors determine the cost of your services?
    Costs depend on event size, complexity, location, and required services. We’ll provide a detailed quote tailored to your specific event.

19. Do you offer packages or à la carte services?
    We offer both comprehensive packages and customizable services, allowing you to choose what fits your event best.

20. Is there a deposit required to book your services?
    Yes, we typically require a deposit to secure your booking. The amount will be outlined in your proposal.

Working with LIVECOM

21. How far in advance should I book your services?
    We recommend booking as early as possible, especially for large-scale events. However, we love taking on last-minute projects when our schedule allows.

22. Can LIVECOM work with our in-house team or external vendors?
    Of course! We love collaborating with your team and trusted partners to ensure a cohesive event experience.

23. Do you provide on-site support during the event?
    Yes, our team will be on-site to oversee technical operations, manage logistics, and handle any last-minute adjustments.

24. Can you help with post-event analysis?
    Absolutely. We love providing feedback and insights to evaluate your event’s success and identify areas for future improvement.

Technical Questions

25. What type of audio equipment do you use for events?
    We use state-of-the-art sound systems tailored to the event size and venue, ensuring crystal-clear audio for every guest.

26. Can you provide special effects like pyrotechnics or laser shows?
    Yes, we specialize in creating spectacular special effects, including pyrotechnics, laser displays, and custom graphics.

27. Do you offer projection mapping services?
    Absolutely. Our team loves creating immersive projection mapping experiences for stages, buildings, or custom installations.

28. What is included in your large-scale video production services?
    We handle everything from video content creation to live event broadcasting, multi-camera setups, and LED screen installations.

Creative Design & Customization

29. Can you design a fully custom stage setup?
    Yes, we love designing stages that align with your theme, branding, and technical requirements.

30. Do you handle branding and graphic design for events?
    Absolutely. Our team creates cohesive branding elements, from banners to digital visuals, to elevate your event’s identity.

31. What is the process for creating an experiential event?
    We start by understanding your goals and audience, then design interactive activations, immersive spaces, and cutting-edge technology experiences to bring your vision to life.

32. Can you accommodate specific cultural or thematic requests?
    Yes! We love tailoring events to reflect specific cultures, traditions, or themes, ensuring a personalized and inclusive experience.

Logistics & Planning Details

33. How do you ensure the safety of an event?
    We conduct thorough safety assessments, follow local regulations, and work with certified experts to ensure all technical and logistical aspects meet the highest standards.

34. What types of venues do you work with?
    We work with all types of venues, from conference centers and outdoor spaces to stadiums and unique custom locations.

35. Do you provide backup equipment or contingency plans?
    Yes, we always come prepared with backup equipment and contingency plans to handle any unforeseen challenges.

36. Can you manage multi-day or touring events?
    Absolutely. We have extensive experience managing complex, multi-day events and touring productions across multiple locations.

Sustainability and Innovation

37. Do you prioritize sustainability in your event planning?
    Yes, we love creating sustainable events by using eco-friendly materials, energy-efficient technologies, and minimizing waste wherever possible.

38. Can you incorporate green initiatives into our event?
    Absolutely. From sustainable decor to energy-saving solutions, we’ll work with you to make your event as environmentally friendly as possible.

39. Do you use the latest event technology?
    Yes, we stay at the forefront of event tech, incorporating innovations like AR/VR, holograms, and advanced live-streaming platforms into our services.

40. Can you help us measure the impact of our event?
    Yes, we offer post-event analytics, including audience engagement data, feedback surveys, and ROI assessments to evaluate your event’s success.

Virtual and Hybrid Events

41. What platforms do you use for virtual events?
    We work with leading platforms, including custom-built solutions, to provide seamless virtual event experiences for your audience.

42. Can you combine live and virtual components for hybrid events?
    Absolutely. We love blending in-person and online experiences to reach both physical and digital audiences effectively.

43. What type of audience engagement tools do you offer for virtual events?
    We incorporate live polls, Q&A sessions, breakout rooms, and gamification to keep your audience engaged and involved.

44. Do you provide technical support during virtual events?
    Yes, our team offers full technical support to ensure your virtual or hybrid event runs smoothly from start to finish.

Client Collaboration

45. How involved can I be in the planning process?
    As involved as you’d like! Whether you want to oversee every detail or leave it all to us, we’ll collaborate with you to ensure your vision is realized.

46. Do you provide regular updates during the planning phase?
    Yes, we keep you informed with regular updates and milestones to ensure everything is on track.

47. Can you work with other vendors we’ve already hired?
    Absolutely. We’re happy to collaborate with your chosen vendors to ensure seamless coordination and execution.

48. How do you handle last-minute changes?
    We’re flexible and prepared to adapt. Our team is experienced in making on-the-spot adjustments to ensure your event remains flawless.

Getting Started

49. What information do I need to provide when starting the planning process?
    To get started, we’ll need basic event details such as the type of event, location, date, audience size, and any specific goals or ideas you have.

50. How soon should I book your services?
    The sooner, the better—especially for large-scale events or popular dates. However, we love tackling last-minute requests when our schedule allows.

Event Production & Technical Services

51. Do you offer multilingual event support?
    Yes, we provide multilingual staff and technical solutions to accommodate diverse audiences across Europe.

52. Can you handle events in unconventional or remote locations?
    Absolutely. We love the challenge of producing events in unique or remote settings, ensuring all logistics and technical requirements are met.

53. What kind of lighting design do you provide?
    Our lighting solutions range from dynamic stage lighting and ambiance design to cutting-edge LED and projection systems for immersive experiences.

54. Do you manage permits and compliance for technical setups?
    Yes, we handle all necessary permits and ensure compliance with local regulations for sound, lighting, staging, and special effects.

55. Can you provide an energy-efficient technical setup?
    Yes, we prioritize sustainable practices and offer energy-efficient solutions, including LED lighting and low-power equipment.

Creative Services & Branding

56. Do you handle digital content for events?
    Yes, we love creating digital assets, including event intros, promotional videos, social media content, and live-stream graphics.

57. Can you help with event branding and theme development?
    Absolutely. Our team works closely with you to develop a cohesive theme and branding strategy that resonates with your audience.

58. Do you offer 3D rendering or mock-ups for event designs?
    Yes, we provide 3D visuals and mock-ups to help you envision the final setup before the event day.

59. Can you design custom event merchandise?
    Yes, we work with trusted partners to create high-quality branded merchandise tailored to your event’s audience and theme.

60. What level of customization is available for stage design?
    We love creating fully customized stage designs, including unique structures, multimedia integration, and branded visuals.

Hybrid & Virtual Events

61. What’s the difference between hybrid and fully virtual events?
    A hybrid event combines live, in-person components with virtual elements, while a fully virtual event is hosted entirely online.

62. Can hybrid events include networking opportunities?
    Yes, we integrate tools like virtual networking lounges, breakout sessions, and one-on-one meeting features to enhance interaction.

63. How do you ensure a seamless experience for virtual attendees?
    We prioritize high-quality streaming, user-friendly platforms, and interactive features to keep virtual audiences engaged and connected.

64. Do you provide analytics for hybrid and virtual events?
    Yes, we offer detailed analytics on attendee engagement, viewership, and other key metrics to measure your event’s impact.

65. Can you support large-scale virtual events with thousands of attendees?
    Absolutely. We love managing complex virtual events and have the technical infrastructure to support large audiences seamlessly.

Specialized Services

66. Do you provide catering or coordinate with catering vendors?
    While we don’t provide catering directly, we work closely with trusted catering partners to ensure exceptional food and beverage service.

67. Can you create VIP lounges or exclusive event areas?
    Yes, we love designing luxurious VIP and corporate hospitality areas that provide premium experiences for select guests.

68. What kind of special effects can you provide?
    We offer everything from pyrotechnics and fog machines to laser displays, confetti cannons, and custom video graphics.

69. Do you handle transportation for attendees?
    Yes, we can coordinate transportation logistics, including shuttles, VIP transport, and guest arrival schedules.

70. Can you assist with post-event follow-ups, like surveys or thank-you messages?
    Yes, we provide post-event support, including audience surveys, data collection, and personalized follow-ups.

Logistics & Operations

71. How do you manage on-site logistics?
    We assign a dedicated operations team to oversee every detail, from vendor coordination to attendee flow and emergency preparedness.

72. Do you handle event setup and breakdown?
    Yes, our team manages all aspects of setup and teardown, ensuring efficiency and minimal disruption to the venue.

73. Can you provide last-minute logistical support?
    Absolutely. We love stepping in to solve last-minute challenges and ensure your event stays on track.

74. What happens if there’s a technical issue during the event?
    Our on-site technicians are prepared to troubleshoot and resolve any issues quickly, minimizing disruptions to your event.

75. Do you handle international shipping for event equipment?
    Yes, we coordinate international transportation and customs clearance for all event materials and equipment.

Sustainability & Inclusivity

76. How can I make my event more environmentally friendly?
    We recommend sustainable practices such as digital invitations, energy-efficient equipment, waste reduction strategies, and eco-friendly decor.

77. Do you provide accessibility solutions for attendees with disabilities?
    Yes, we prioritize inclusivity by offering features like wheelchair-accessible layouts, ASL interpreters, and closed captioning for live streams.

78. Can you source local vendors to reduce the event’s carbon footprint?
    Absolutely. We love working with local suppliers to minimize transportation emissions and support the community.

79. Do you offer paperless event solutions?
    Yes, we provide digital alternatives for programs, tickets, and registration to help reduce paper waste.

80. How do you ensure diversity in your events?
    We collaborate with diverse teams, vendors, and performers to create events that reflect and celebrate inclusivity.

Post-Event Services

81. Do you offer event recap videos?
    Yes, we love creating highlight reels and recap videos to share the success of your event with stakeholders or attendees.

82. Can you help analyze event feedback?
    Absolutely. We collect and analyze attendee feedback to provide insights and recommendations for future events.

83. Do you offer storage for reusable event materials?
    Yes, we provide warehousing services for materials that can be reused for future events.

84. What happens to unused event materials?
    We work to repurpose or recycle leftover materials whenever possible to reduce waste.

85. Can you help promote the success of my event post-event?
    Yes, we can assist with press releases, social media campaigns, and sharing event highlights to amplify its reach.

Client Collaboration

86. Can you help with sponsorship management for my event?
    Yes, we work with you to attract and manage sponsors, including branding integration and promotional opportunities during the event.

87. Do you provide a dedicated project manager for my event?
    Absolutely. Every event we handle is assigned a dedicated project manager to serve as your main point of contact and ensure smooth coordination.

88. Can you assist with ticketing and registration management?
    Yes, we provide comprehensive ticketing and registration solutions, including online platforms, onsite kiosks, and attendee databases.

89. How flexible are your service packages?
    Our service packages are fully customizable. We adapt to your specific needs, budget, and event goals, ensuring a tailored approach.

90. Do you provide regular check-ins during the planning phase?
    Yes, we maintain consistent communication and schedule check-ins to keep you informed every step of the way.

International Events

91. Can you manage events in multiple countries?
    Yes, with our branches and partners across Europe, we have extensive experience coordinating international events.

92. Do you handle language translation or interpretation services?
    Yes, we provide translation and interpretation services to ensure seamless communication for multilingual audiences.

93. How do you ensure local compliance for international events?
    We collaborate with local experts to navigate permits, regulations, and cultural nuances for every country we work in.

94. Can you manage international attendees and their travel logistics?
    Yes, we assist with visa support, transportation, and accommodation arrangements for attendees traveling internationally.

95. Do you offer global live streaming solutions?
    Absolutely. Our live streaming platforms are optimized for global audiences, with options for multilingual interfaces and adaptive streaming.

Event Enhancements

96. Can you provide entertainment or performers for events?
    Yes, we collaborate with a wide network of entertainers, musicians, speakers, and performers to enhance your event’s experience.

97. Do you offer themed event design?
    Yes, we love creating immersive themed environments, from decor to costumes and custom interactive installations.

98. Can you incorporate gamification into events?
    Absolutely. We design engaging gamification elements, such as scavenger hunts, trivia challenges, and app-based games to boost audience participation.

99. What kind of technology can you use to enhance audience engagement?
    We leverage tools like interactive apps, augmented reality, social media walls, and live audience polls to keep attendees engaged.

100. Do you offer post-event networking solutions?
     Yes, we provide options for follow-up networking, such as virtual meetups, attendee directories, and custom event platforms for ongoing engagement.